These are the terms and conditions for Delegates at Conferences and Training Courses.
With submission of a web booking or completion of the booking form, delegates enter into a binding agreement with Holyrood Communications Ltd (“Holyrood”) to attend an event (“Event”) managed by Holyrood based on these terms and conditions.
Any other terms and conditions contained in any booking or proposed by the delegate are not binding on Holyrood unless agreed by Holyrood in writing.
Holyrood reserves the right to refuse any booking.
2.1 The delegates place at an Event will be confirmed by email when a booking is made using our website or booking form.
3. Registration Fee
3.1 Where applicable, the total price (“Registration Fee”) for participating in an Event is shown on the Event web page.
3.2 VAT will be added to the Registration Fee at the prevailing rate.
4.1 An invoice for the Registration Fee will be sent up to 30 days in advance of the Event.
4.2 Payment is due within 14 days of the date shown on the invoice.
4.3 If payment is made by credit card, payment will be taken immediately, and delegates will receive a credit card receipt.
5.1 Holyrood will endeavour to deliver the Event as advertised, but if this is not possible we reserve the right where necessary to change the date, timing, content, trainers, speakers or venue of any Event.
5.2 Any refunds arising from such variations will be at Holyrood’s sole discretion.
6.1 On cancellation delegates will be entitled to a refund of 50% of the Registration Fee per registered delegate, provided notification of cancellation is received by firstname.lastname@example.org no later than 30 days prior to the date of the Event. This Fee is necessary to cover the administration costs of processing the cancellation and filling the delegate’s place.
6.2 If notification of cancellation is received less than 30 days prior to the date of the Event delegates will not be entitled to a refund of the Registration Fee. However, a substitute delegate may attend in their place subject to Clause 7.
6.3 In the unlikely circumstance of an Event being cancelled by Holyrood, the delegates shall be entitled to a refund of the Registration Fee less any costs reasonably incurred by Holyrood, at its absolute sole discretion.
6.4 If a delegate fails to attend the Event, the full Registration Fee will be payable to Holyrood.
7.1 If a delegate cannot attend an Event, a substitute nominated by the delegate may attend subject to Holyrood’s prior approval.
7.2 Delegates must notify email@example.com as soon as reasonably practicable of any request to vary the delegate booking.
7.3 Holyrood will use reasonable endeavours to accommodate requests for substitutions. If a substitution is declined, the delegate will be subject to the cancellation provisions in Clause 6.
8.1 Subject to the fee in 8.2, at Holyrood’s discretion, delegates may transfer their booking to another Event by giving notice of their intention to do so at least 30 days prior to the date of the Event.
8.2 In the event of such a transfer, the delegate will be subject to a fee calculated at 50% of the Registration Fee in order to cover the administrative costs of transferring their place to another Event.
9.1 Nothing in these Terms and Conditions excludes or limits the liability of either Party for death or personal injury caused by negligence or any other liability which cannot lawfully be excluded or limited.
9.2 Holyrood will take all reasonable steps to ensure the safety of delegates, but will not be liable in contract, tort or otherwise for any indirect or consequential losses, including but not limited to loss of profit, loss of use, costs or expenses, or other claims whether caused by Holyrood, its employees, contractors or agents arising from delegates taking part in an Event.
9.3 Notwithstanding Clause 7.2, the liability of Holyrood to delegates for all claims arising directly or indirectly from any Event shall not exceed the Registration Fee.
10.1 Delegates shall indemnify Holyrood in full for any direct or indirect loss or damage it incurs as a result of the delegate’s acts or omissions, including any losses arising from damage to the venue, Holyrood or third-party property or failure to comply with any requirements specified by Holyrood as set out in Clause 11.
11. Delegate obligations
11.1 Delegates agree to comply with any requirements communicated by Holyrood or Event venue employees, contractors or agents, including instructions relating to health and safety, fire safety or consumption of food and drinks.
11.2 Delegates must inform Holyrood of any specific access or other requirements (e.g. dietary requirements) as soon as reasonably practicable, but in any case before the date of the Event.
11.3 Delegates agree to conduct themselves reasonably in their attendance at the Event. Holyrood reserves the right to exclude or remove from the Event any person for disruptive or abusive behaviour, at its absolute sole discretion.
12. Force Majeure
12.1 Holyrood shall not be liable for any failure or delay in the performance of the Event for the period that such failure or delay is beyond its reasonable control and materially affects the performance of any of its obligations under this agreement and could not reasonably have been foreseen or provided against.
13. Data Protection
13.2 If you have any queries regarding our use of your data, please contact DataProtection@dodsgroup.com
14. Governing Law and Jurisdiction
14.1 This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
14.2 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).