Edward Winfield is VP Global Partnerships at Content Guru, who are BIG in CX and LEAD in AI. They deliver best in class CXaaS solutions for some of the biggest organisations in the world. Edward has over 27 years’ experience in the communications industry, which he uses to create lasting partnerships, great customer relationships that anticipate customer needs and keep organisations at the forefront of the latest developments in technology. Content Guru delivers the most up to date AI orchestration and intelligent automation solutions for its customers that help businesses create outstanding customer experiences, radically improved customer satisfaction scores and fantastically engaged employees.
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