Kirsty joined Albyn in February 2021 in an interim capacity and was appointed to the Director of Customer Services role that June. In August 2021, she transitioned to the role of Interim Chief Executive, and was appointed permanently to this role in July 2022. Kirsty has 20 years’ experience in strategic development, business improvement and innovation, business development and performance and change management, in both housing and community safety services. Laterally, Kirsty was commissioned to redesign service delivery and significantly improve performance in an RSL, and to improve culture and employee engagement. She also led on a successful Transfer of Engagements.
Kirsty has a Post Graduate Diploma in Housing Studies and an MA (Hons) in English.