Digital Health and Care Scotland 2025

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

Join a fireside chat with healthcare professionals, Dr Iain Jamieson, Clinical Director Primary Care Appraisal Lead and GP, and Hugh Black, Interim Team Lead and CPN Adult Mental Health / Substance Misuse, discussing their experiences of introducing and using speech recognition as part of their daily routine, with Dr Simon Wallace, Chief Clinical Information Officer at Microsoft Nuance, a prominent healthcare industry spokesperson, and James McPherson, CEO of Voice Technologies, a Microsoft Nuance Elite Partner with over 20 years’ experience of working with public sector in voice-to-text technology.

This session is for professionals looking for insights into how AI tools such as Dragon Medical One can enhance workflows and speed up processes, leading to improved patient care quality and transforming documentation tasks from overwhelming burden to streamlined efficiency.

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

Scotland's healthcare system faces unique challenges in delivering timely and effective dermatology care, especially for skin cancer patients. In this talk, we will share valuable insights, explore how this technology can be tailored to address Scotland's specific challenges, and highlight how AI can speed up early detection and alleviate bottlenecks. Key Takeaways for Attendees:
● How AI can improve access to dermatology services, particularly in remote areas.
● Practical strategies for alleviating workforce shortages through AI adoption.
● Insights into reducing referral backlogs and improving wait times with scalable technology.
● How integrating AI can deliver more equitable healthcare and reduce disparities across Scotland.

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

By showcasing international best practices and proven solutions, including experiences from publicly funded healthcare systems such as those in Canada and Australia, this session will provide a roadmap for addressing the pain points and growing challenges of waiting lists and increasing patient demand. It will explore innovative, technology-driven strategies for improving referral and waiting list management in elective care.

Attendees will gain practical insights into how centralised referral systems, whether for acute, elective, mental health, or other specialties at the hospital or health board level, combined with innovative, technology-driven strategies aided by AI, can streamline patient pathways, optimise operational efficiency, and enhance resource allocation. Designed for healthcare leaders and decision-makers, this session offers actionable insights to improve elective care delivery and future-proof healthcare systems.

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

Join a fireside chat with healthcare professionals, Dr Iain Jamieson, Clinical Director Primary Care Appraisal Lead and GP, and Hugh Black, Interim Team Lead and CPN Adult Mental Health / Substance Misuse, discussing their experiences of introducing and using speech recognition as part of their daily routine, with Dr Simon Wallace, Chief Clinical Information Officer at Microsoft Nuance, a prominent healthcare industry spokesperson, and James McPherson, CEO of Voice Technologies, a Microsoft Nuance Elite Partner with over 20 years’ experience of working with public sector in voice-to-text technology.

This session is for professionals looking for insights into how AI tools such as Dragon Medical One can enhance workflows and speed up processes, leading to improved patient care quality and transforming documentation tasks from overwhelming burden to streamlined efficiency.

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

Scotland's healthcare system faces unique challenges in delivering timely and effective dermatology care, especially for skin cancer patients. In this talk, we will share valuable insights, explore how this technology can be tailored to address Scotland's specific challenges, and highlight how AI can speed up early detection and alleviate bottlenecks.
Key Takeaways for Attendees:
● How AI can improve access to dermatology services, particularly in remote areas.
● Practical strategies for alleviating workforce shortages through AI adoption.
● Insights into reducing referral backlogs and improving wait times with scalable technology.
● How integrating AI can deliver more equitable healthcare and reduce disparities across Scotland.

*Please note that each masterclass will run twice, allowing delegates to attend two from 11:00 - 11:40 and 11:45 - 12:25

By showcasing international best practices and proven solutions, including experiences from publicly funded healthcare systems such as those in Canada and Australia, this session will provide a roadmap for addressing the pain points and growing challenges of waiting lists and increasing patient demand. It will explore innovative, technology-driven strategies for improving referral and waiting list management in elective care.

Attendees will gain practical insights into how centralised referral systems, whether for acute, elective, mental health, or other specialties at the hospital or health board level, combined with innovative, technology-driven strategies aided by AI, can streamline patient pathways, optimise operational efficiency, and enhance resource allocation. Designed for healthcare leaders and decision-makers, this session offers actionable insights to improve elective care delivery and future-proof healthcare systems.

In May 2024, the Scottish Government published a 2024 to 2025 update to the national digital health and care strategy’s delivery plan. A key element of this update was to improve digital services to alleviate pressure on healthcare services and boards and allow patients to manage their treatment safely and independently.

This panel will focus on what technological solutions are available, and how they can help people manage their conditions at home where possible, to reduce the number of appointments and ease pressure on the NHS.

Communication and communication systems sit at the heart of primary care technology. They should improve the quality of care through enhancing the patient’s experience of services and enable GP's to become more efficient to cope with patient demand. Technologies including cloud-based telephony, the NHS app, and Digital Front Door, all contribute to removing the 8-9am GP rush and work to improve communication between primary care professionals and patients.

We’ll explore:

- Where chatbots, apps, and new technologies are being used successfully
- Barriers to adoption, such as digital skills and funding
- The opportunities and challenges of digital technologies

Prevention and early identification are key to reducing pressure on Scottish health and care providers. Emerging technologies have the potential to provide patients with early treatment which mitigates potential issues further down the line.

In this session, panellists will explore:

- How systems like Scottish Patients at Risk of Readmission and Admission version 4 (SPARRAv4) can help improve hospital admission accuracy and reduce strain
- The need to prevent anxiety and depression in older people and how existing technologies can enable this
- The importance of monitoring day-to-day activities to pinpoint and detect early signs of illnesses, including dementia and UTIs